Need a clear answer?

Our trained careline advisors are always here to help at Clearblue.

Please note that calls are recorded for training and quality purposes. By using these services you agree to the Terms of Use and Privacy policy.

Call the Confidential Clearblue Careline

Calling us is usually the best way for us to help you with any product related questions or if we haven’t met your expectations. If possible, have the packaging with you when you call so you can quote the LOT number on the pack.

Open 6pm – 2am NZST, 8pm – 4am NZDT, Mon - Fri except on bank holidays

Clearblue NZ Careline: 0800 27 67 65

Calls are Toll Free


Call us from abroad on: +61 28 278 1198

Calls are charged at the international rate

Email us

Calling us is usually the easiest way for us to help you, but if it’s not convenient and you can’t find the answer on our website then do send us an email. We’ll do our best to get back to you within 2 working days. If you think your product may be faulty, be sure to keep the used product, all packaging and your receipt so that we can investigate the issue thoroughly.

Please note that we don’t support this form for all countries and we may not have the information you’re looking for. Choose your country from the drop-down list at the top of the page.